How to Recover a Mailfence Account

If you need to recover your Mailfence account due to forgotten login details or other issues, you can follow these steps to initiate the account recovery process:

Recover a Mailfence Account

  1. Go to the official https://mailfence.com/en/password_reset/ page.
  2. Fill in your Mailfence account username or your primary email address.
  3. Fill in the reset notification email address.
  4. Go to your chosen reset/notification email.
  5. Click on the link sent and you will reset your password.

You can also change your account’s password by taking the following steps. 

  1. Go to https://mailfence.com/ official login page. 
  2. Sign in to your Mailfence account.
  3. Go to Settings.
  4. Click on Account.
  5. Choose Security.
  6. Fill in your current password.
  7. Fill in the new password and repeat. 

How to Avoid Account Recovery Issues

If you have been resetting to many accounts lately, either due to losing devices and forgetting the passwords, there are best practices you can take to avoid this issue. These practices allow you safeguard your accounts and also prevent you from losing precious data. These tips include:

Ensure you are keeping a record of your account recovery information. You can save details such as alternate email addresses or phone numbers all in a secure location.

Regularly update your recovery information to ensure it is up to date. Do not stay for months without logging into your account as you can forget your login credentials. Ensure you are changing the passwords during these logins to keep the account secure.

Be cautious when granting access to third-party applications or services that require access to your Mailfence account. Only provide access to trusted and reputable sources.

Check your account activity regularly. If you notice any suspicious activity, take immediate action by changing your password. You can also contact the organisation.

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