How to Contact Proton Mail Customer Service

Contact Proton Mail Customer Service. Proton is a leader in online security worldwide. It is a secure email service that prioritizes user privacy and data protection. Its end-to-end encryption and robust security features have made Proton Mail to become popular with individuals and businesses.

As a result, they have 24/7 support coverage for all customers. Below are the ways you can get in touch with Proton.

Contact Proton Email

Customers can send an email to [email protected]. In this email, it is advisable to be as detailed as possible about the issue that you are facing. It ensures the agent handling your issue has all the information they need to assist you. It also reduces the back-and-forth time-consuming questions. 

Apart from the provided email, you can send a direct email through [email protected]. These emails are encrypted end-to-end and safe. 

Proton Mail Customer Service via Web Form

Apart from writing an email, you can get in touch with the team at Proton by filling in this https://proton.me/support/contact form. 

Choose the topic you wish to get help in and add your email address and Proton account. In the message section, fill in all the details of the issue that you are facing to allow the team to offer efficient service. Indicate your operating system and the version. Then click on Send message to share the details. 

Troubleshooting Common Issues with Proton Mail

Below are some problems that you can face and how to resolve them.

  1. Login Issues: You can face login issues with Proton. In these cases, ensure you are using the correct email address or username and password. Double-check for any typos or capitalization errors. If the issue persists, try resetting your password by following the “Forgot Password” link on the login page.
  2. Email Delivery Problems: You can experience difficulty sending or receiving emails. Check your internet connection first to see if it is the issue. Slow or unstable internet can cause delays or failures in email delivery. Additionally, ensure that your recipient’s email address is entered correctly and that their mailbox isn’t full. If the problem continues, contact Proton Mail customer service for further assistance.
  3. Storage Limit Exceeded: You get limited amount of storage space for free accounts. If you’ve reached your storage limit, consider upgrading to a paid plan or deleting unnecessary emails and attachments to free up space. Proton Mail also provides options for exporting and archiving emails to save storage.

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