How to Contact AOL Customer Care

Contact AOL Customer Care. When using AOL services, like any other telecommunication services, it’s essential to know how to reach AOL Customer Care efficiently. AOL is a popular email and internet service provider that has been serving millions of users for decades. Issues and problems can occur, and that’s where AOL Customer Care comes in.

Whether you are facing login issues, email delivery problems, or need assistance with any AOL service, reaching out to AOL Customer Care is crucial to resolving these issues promptly.

AOL provides support in various ways. 

Using Chat Support

  1. You can go to the official website help section http://help.aol.com/ 
  2. On the left side of the app, click on Support options.
  3. On the bottom right, click on Chat. 
  4. Choose the corresponding issue and type your question. be as detailed as possible when writing the question. 

Using Phone Support

AOL customers can also the call centre for assistance. Phone support is available Mon-Fri 8 am to 12 am ET and 8 am -10 pm ET on Saturdays. If you want additional information on different regions, you can go to https://help.aol.com/contact/

Using Social Media

Most companies have online social media presence and customers can use these platforms to raise an issue. AOL has these platforms also. You can send them a message on X @AOLSupportHelp or Facebook.  

Contact for Paid Members

Paid customers have additional phone support at 1-800-827-6364. It is available 24/7. 

Common Issues and Problems Faced by AOL Users

Below are some common issues why as an AOL customer you may need to contact them.

  1. Login issues: Many AOL users face challenges logging into their accounts. It can be due to forgotten passwords, incorrect login credentials, or account security measures. AOL Customer Care can guide you through the process of recovering your account access and ensuring its security.
  2. Email delivery problems: Sometimes users can experience an issue of sending or receiving emails, thereby requiring customer service assistance. 
  3. Account management: AOL users often require assistance with managing their accounts, such as updating personal information, changing passwords, or canceling subscriptions. AOL Customer Care can offer support in navigating through the account management options and ensuring that your account is up to date.

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