How to Recover Protonmail Account. Proton requires your password for two things. One is to access your Proton account. The other is to decrypt your contacts, email and any other encrypted data.
If you forgot your password, you can set a recovery phrase allowing you to reset your password and thereby access your Proton account. Please note that it’s crucial to set this phrase to allow you access to your account and your data.
However, if you do not want to use the phrase, you can set different methods that will allow you to access the account if you forget the password. You can use the following methods.
Recovery Using the Following
- Use a recovery email. You provide this email when creating the account. When resetting a password, a message is sent to the email to allow for account recovery.
- To reset the password click on Forgot Password on the login page, choose email and fill in the code that you will receive.
- Once you do so, set up a new password and confirm it to allow you to access your account.
- Recovery phone number: Fill in a phone number to allow account recovery by receiving a message to the number.
- To reset the password click on Forgot Password on the login page, choose phone number and fill in the code that you will receive: Click on Reset Password.
- Once you do so, set up a new password and confirm it to allow you to access your account.
- Recovery phrase: This is a 12-word phrase that allows you to reset your account.
Recover your Proton Account Data
You can recover your emails in Proton using the following options:
- Recovery phrase: you can use the phrase to recover the data if you have set it up.
- Recovery file: If you have downloaded a file, you can upload it to your account to restore the emails and data.
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